This privacy statement discloses the privacy practices for www.SmithCreekFishFarm.com. The statement does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within SmithCreekFishFarm.com to read the privacy statements of those sites, as their privacy practices may differ from ours. If you have questions or concerns regarding this statement, you should first contact us via Customer Service e-mail info@smithcreekfishfarm.com or by calling (585)322-7805. If you prefer to write us our postal address is below.
Garrison's Smith Creek Fish Farm, LLC
5249 Poplar Tree Road
Bliss, NY 14024
E-mail Customer Service: info@smithcreekfishfarm.com
Welcome to the Smith Creek Fish Farm Online Store. In order to make you feel comfortable and secure in our online store, Smith Creek Fish Farm has taken numerous precautions to guard your security while making purchases online. Our goal is to make you feel as comfortable shopping here as you would from our catalog or retail showroom. For each visitor to our Web site, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
Smith Creek Fish Farm's Privacy/Security policy will inform you about:
- Personal Information you choose to provide.
- What personally identifiable information is being collected?
- How is the information being used?
- With whom do we share your information?
- How do I access, update, or delete my personally identifiable information?
- What information will be disclosed if required by law?
- What are cookies and how do we use them?
- What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?
- What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?
- Tell a friend disclosure.
- Changes in this Privacy Statement
- Children.
Credit Card Information
If you choose to purchase products from us, you will need to provide some information for us to process the order. For example, you will need to provide the following information:
* Name
* Mailing Address
* E-mail Address if you have one
* Credit Card number
* Daytime phone number
What personally identifiable information is being collected?
When you visit the Smith Creek Fish Farm Web site, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, we may ask you to become a registered user of our site, during which you will be asked for your shipping and billing addresses, your e-mail address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as you computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.
How is the information being used?
We use this information for purposes of administering our business, providing outstanding customer service and making available other products that we may not currently carry available to our customers and prospective customers. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site. The lists used to send you product and service offers are developed and managed under our standards designed to safeguard the security and privacy of our customer's personal information. As our valued customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request at info@smithcreekfishfarm.com. Information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site.
With whom do we share your information?
In order to operate this Web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, sending you catalogs, conducting surveys, on and offline sweepstakes, processing job applications, sending you e-mails and newsletters. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements which may give you additional protections, so you are encouraged to read those statements when presented to you.
How do I access, update, or delete my personally identifiable information?
If you are a registered user of the Web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personal information may not be changed online and may require you to call (585)322-7805 or write to us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-mail messages from this Web site. Unfortunately, due to various legal and recordkeeping requirements, we may be required to maintain records about your purchases or other activities on this website. However, you will always be permitted to opt-out of any marketing uses of information stored about you. If you prefer to manage your personal information via other means, you may contact us by postal mail at:
Garrison's Smith Creek Fish Farm,
LLC 5249 Poplar Tree Road
Bliss, NY 14024
Or By E-mailing: info@smithcreekfishfarm.com
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
What are cookies and how do we use them?
A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. Smith Creek Fish Farm may uses cookies to observe our site visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.
Smith Creek Fish Farm may also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame.
What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?
If you do not want to receive e-mail from us in the future, please let us know by calling (585)322-7805, sending an e-mail, or by writing to us at the above postal address and telling us that you do not want to receive e-mail from our company.
Garrison's Smith Creek Fish Farm, LLC
5249 Poplar Tree Road
Bliss, NY 14024
Or By E-mailing:info@smithcreekfishfarm.com
If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site, and messages from subsidiaries of Smith Creek Fish Farm and other companies with operational relationships to Smith Creek Fish Farm . You may modify your e-mail preferences by calling (585)322-7805 or, if you are a registered member at SmithCreekFishFarm.com, you may change them in the "My Account" section.
If you provide us with your postal address, you may receive periodic catalogs from us, or other notices containing information about new products and services or upcoming events. On occasion, we may make our postal mailing address lists available to subsidiaries and affiliated companies that are part of the Smith Creek Fish Farm family of companies. We may also make our postal mailing address lists available to other direct mail companies who we believe may have products and services of interest to our customers. However, we do not share e-mail addresses with any outside organizations for marketing purposes. If you do not wish to receive postal mailings from Smith Creek Fish Farm, its subsidiaries, or third-party organizations, please let us know by calling, sending an e-mail, or writing to us at the above postal address. Please provide us with your exact name and postal address and state which lists you wish to be removed from so that we can be sure your information is removed from future mailing lists.